Privacy Policy
Effective Date: 23/06/2026
Introduction
Welcome to MainEventTix.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or purchase tickets through MainEventTix.
Who We Are
MainEventTix is operated by MCG Event Group LTD registered in England and Wales.
Registered Office: 128 City Road, London, EC1V 2NX
Email: hello@maineventtix.com
Information We Collect
We may collect the following information:
Name
Email address
Telephone number
Billing address
Payment information (processed securely by Stripe – we do not store your full card details)
Event booking history
IP address and browser information
Cookie and analytics data
How We Use Your Information
We use your information to:
Process ticket purchases
Send booking confirmations and tickets
Respond to customer enquiries
Provide customer support
Prevent fraud and improve website security
Improve our website and services
Send marketing emails where you have given consent
Payment Processing
Payments are processed securely by Stripe. We do not store or have access to your full payment card details.
Marketing
If you subscribe to our mailing list, we may send updates about upcoming events, offers and promotions.
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Sharing Your Information
We only share your information where necessary, including with:
Payment providers
Ticket delivery services
Event organisers (where required)
Website hosting providers
Legal authorities where required by law
We never sell your personal information.
Cookies
Our website uses cookies to:
Improve your browsing experience
Remember your preferences
Analyse website traffic
Improve website performance
You can manage cookies through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
Data Retention
We only keep your personal information for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations.
Your Rights
Under UK data protection law, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to processing
Withdraw consent for marketing
Request a copy of your personal data
To exercise these rights, contact us at:
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
MainEventTix
Email: hello@maineventtix.com
Website: